Day: 27 October 2020

Department of Health and Human Services: Health services delivering powerful digital experiences

The reach and scope of digital healthcare services is expanding. Given the overwhelming potential they offer for transforming the industry, it’s safe to say that this is only the beginning of a much deeper transformation. This shift promises to benefit both healthcare providers and their patients by empowering doctors with improved data collection that guides them in helping patients adopt healthier lifestyles, effectively reducing hospital and other medical center visits. Digital technology also enables medical centers to provide smarter, more efficient operations by allowing them to safely store patient records in the cloud and collaborate seamlessly with other facilities around the world. In this video, you’ll see how the Department of Health and Human Services (DHHS) in Victoria, Australia, has built solutions based on Microsoft technology that enable enhanced collaboration, allowing the agency to improve the services it provides.

Seattle Seahawks play to win with smart data and intelligent insights

This video is the real world story of how Seattle Seahawks player, DeShawn Shead, used Microsoft technology as part of his recovery from a torn ACL. Coach Carroll and John Schneider of the Seahawks felt there was an untapped opportunity: using data-driven technology to helping players both in training and rehabilitation. Power BI provided suggestions as Shead worked toward recovery, building goals and monitoring progress based on real health data. With the help of Microsoft technology, he was able to return to the field stronger than ever.

Fashion retailer BESTSELLER trims fraud and loss with Dynamics 365 Fraud Protection

Like other brands across the industry, fashion retailer BESTSELLER needed a powerful solution to quickly identify and investigate potential sources of fraud and inventory loss in its thousands of stores across the globe. BESTSELLER used Microsoft Dynamics 365 Fraud Protection to spot patterns of activity that suggested fraud and remedy the situation. After a successful pilot deployment, BESTSELLER rolled out Fraud Protection across its stores in Europe and eventually the world. The company projected that it saved millions of dollars as a result, while also boosting BESTSELLER’s core value of trust. Read More…

24 Hour Fitness uncovers data insights to create personalised customer experiences 

24 Hour Fitness stands out in a crowded wellness industry not just for its innovative approach to fitness but for its personalised approach to member services. The company is applying data analytics to member marketing by connecting Microsoft Dynamics 365 with Adobe Experience Cloud hosted on Microsoft Azure to personalise messages to millions of members at its 400-plus US health clubs. Read More…

Kroger embraced digital transformation to dominate retail industry

It’s time to go grocery shopping: you’ve built your list—a critical requirement and pro move—and written down everything you need. Before digital transformation, you simply got into your car and drove to the supermarket of choice. But what was that choice based upon? Distance, price, product selection? Most likely it was a combination of the three, but rarely was it the uniqueness of your experience with the store’s brand. In other words, if two supermarkets offered the same price ranges, product selections, and were right next to each other, most people wouldn’t mind shopping at one or the other. This was an obvious problem for grocery stores. But without digital, the dynamics of grocery shopping were pretty much set in stone. In this video, you’ll see how Kroger—the United States’ largest supermarket by revenue and the second-largest general retailer—embraced digital transformation, and learn about their vision for using the tools available to offer new services and experiences to their customers.

Ste. Michelle Wine Estates ensure business continuity with Dynamics 365

In this video, see how Ste. Michelle Wine Estates continues to prioritise the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimise risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.

Dr. Martens “Joins the Revolution” with Microsoft Dynamics 365

Dr. Martens is an iconic British footwear brand loved the world over for its signature style that unapologetically represents freedom, self-expression, and authenticity. Formed in 1947, Dr. Martens made headway as a wholesale business. Now, they have more than 100 stores globally and ambitious plans for retail and e-commerce growth. Recognising the need to evolve to suit the needs of the twenty-first century consumer, the brand embarked on “Project Reboot: Join the Revolution” to replace all its legacy applications with Microsoft Dynamics 365. See the full story here. Read More…