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Digital Transformation Insights

Business Technology [SMB]

Romanian healthcare provider improves customer experience and business operations with Microsoft

Regina Maria is a leading provider of healthcare services in Romania. Microsoft equips them with technology to optimize business processes and maintain a high level of patient care. Microsoft Teams unifies their communication applications into a single system, allowing them to reduce the approval process time and increase speed and rate of response to customer feedback. With Microsoft tools, Regina Maria’s database is 20% more accurate and complaint management is 50% faster.

Business Technology [SMB]

Key themes for successful processes

Regina Maria is a leading provider of healthcare services in Romania. Microsoft equips them with technology to optimize business processes and maintain a high level of patient care. Microsoft Teams unifies their communication applications into a single system, allowing them to reduce the approval process time and increase speed and rate of response to customer feedback. With Microsoft tools, Regina Maria’s database is 20% more accurate and complaint management is 50% faster.

Business Technology [SMB]

The value of low-code: turn your bright ideas into brilliant apps

This video is a quick introduction to low-code capabilities and how Microsoft Power Apps uses this technology to empower businesses to create innovative apps. Discover how to reduce inefficiencies and solve business challenges by quickly and easily creating custom applications.

Business Technology [SMB]

Worldwide logistics provider connects the dots, boosts ROI with Dynamics 365 Marketing

Rotterdam-based Broekman Logistics decided to add the Microsoft Dynamics 365 Marketing app to the company’s existing Dynamics 365 Sales app to make it even easier and more efficient to find and develop high-quality leads and nurture customer relationships. As a result, Broekman Logistics not only increased its sales, but also gained valuable insights that it uses to sharpen sales management. The real engine behind global logistics? It’s all about a smooth collaboration between sales and marketing.

Business Technology [SMB]

Reinvent business productivity with Microsoft Dynamics 365 and Microsoft Office 365

To get ahead of the competition, SMBs realize they need to break down silos, work from connected systems and make every customer engagement count. In this thought-provoking, easy-to-read eBook, discover how Business Central integrates with Office 365 to provide an all-in-one solution to drive success.

Business Technology [SMB]

The power of relationship selling

In this report—a collaboration between Microsoft and Heinz Marketing—you’ll find insights gleaned from over 200 in-depth surveys with top sales leaders. Learn how to achieve desired sales goals, maximize the effectiveness of customer data, and take more strategic steps toward building personal relationships using data-driven engagement tactics.

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