Clobba UC Reporting and Analytics

Reporting, Analytics, Monitoring and Management for Unified Communications

Clobba is a Unified Communications monitoring solution, allowing for quick and easy access to relevant data. It delivers valuable business and technical insights into trends of user adoption, call quality, employee productivity, call costs and much more. The information is accessed through its reports, daily dashboards, and trend monitors. Other elements such as SBC’s, headsets, SIP trunks and DID ranges can also be monitored ensuring the highest levels of service delivery, all of which being dependent on robust UC data analytics.

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Reporting and Analytics for Unified Communications

Clobba is a Microsoft Teams and Skype for Business advanced analytics tool. User driven, it gives quick and easy access to relevant insights through search-based reporting, dashboards, trend monitor, automated reports and on screen data dissection functionality.

Easy access to Microsoft Teams

Analyze the performance and usage of the Teams within your organization. Visibility of Teams and individual user Teams activity ensures the technology has been successfully adopted and the associated business benefits and productivity gains are being realized.

Real-time wallboards and reporting

User defined live calls wallboard’s and presence reporting specifically for Skype for Business Response Groups. Used to drive performance and productivity gains for agents and the associated RG’s.

Clobba RT Overview
Clobba VR Overview

Effective voice recording

ClobbaVR is a simple to use and affordable Voice Recording solution for Microsoft Teams and Skype for Business. It is used for dispute resolution, training and monitoring and to ensure business continuity across a remote workforce.

Your Dream. Our Mission

We help organizations plan, design and implement aligned business management solutions with an emphasis on return on investment, speed to delivery, staying within budget, improving business performance and ensuring proposed solutions fit your specific business processes.

CSP solves the challenges of having to deal with multiple vendors by offering a “one stop shop.” This allows organisations to partner with a single provider for all their cloud strategy; licensing, road-mapping, implementation, user productivity and enablement needs, security, and on-going managed services. We provide organisations with real-world cloud expertise; budgeting, architecting, and a mature road-mapping model giving our customers significant time and cost savings.

Our transformation vision and scoping offering begins with a series of strategic meetings between our team and key stakeholders within your organization. In these meetings, we discuss your organization goals, potential roadblocks that could impede these goals and how we can best achieve the defined organization goals through open communication with the output being a phased business transformation strategy outlining the key objectives and initiatives that would mean success for your business.

Our Project Advisory & Delivery Consulting offering helps you to develop efficient approaches to project initiation, execution and control to achieve desired project outcomes. We work with you to align project activity with your key business strategies, identify and manage risk, change and quality as a result of project activity ultimately to transform your business using market-leading cloud business solutions and delivery frameworks.

Every organization wants to be more effective and inspire its employees to work better together. To help them get there, we offer solutions for teamwork and real-time collaboration. But changing a work culture goes far beyond the effort required to deploy a new solution. We add value by helping employees understand the solution’s value, how to engage with it daily and use it to transform the way they work.

Any successful digital transformation has to take business intelligence and analytics into consideration as organizations are now increasingly harvesting a significant amount of disconnected data in the cloud but with the right solutions like Microsoft Power BI, that data can become a very powerful asset empowering you and your people with data visualizations that translate into actionable strategic insight

We are Microsoft Learning Partners  offering managed learning solutions and Microsoft Training courses with highly experienced Microsoft Certified Trainers (MCTs) accredited by Microsoft as premier technical and instructional experts training over 9,000 people worldwide in Microsoft Technologies and business applications.

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