GEICO turbocharges insurance innovation with Microsoft Cloud

Insurance customers want the ability to buy and be serviced from anywhere, at any time. To meet this desire, GEICO decided to focus on two key aspects: abandoning its legacy infrastructure and focusing on digital transformation from a customer engagement perspective. Watch this video to learn how GEICO evolved from a traditional, silo-based infrastructure to an integrated, automated, and collaborative model. This transition allowed for increased flexibility and productivity thanks to a DevOps approach using Microsoft Azure.

Travel Counsellors upgrade from On-Premise CRM to Microsoft Dynamics 365

Travel Counsellors Ltd. is an independent travel company headquartered in Manchester, England with more than 1,800 travel counselors operating in seven countries around the world. One of the company’s most important strategies for growth is to recruit more travel counselors globally–but to maximize this strategy, the company needed to move from on-premises Microsoft Dynamics to cloud-based Dynamics 365, an implementation spearheaded by Microsoft partner Alithya. But rather than sit on the sidelines while Alithya did all the work, Travel Counsellors tapped into Alithya’s unique methodology to empower a team internally to run the project, and relied on Alithya’s oversight, expertise, and experience to ensure that its internal team was doing things according to best practices to make the implementation as smooth as possible. Watch the video to see how this innovative approach to deploying Dynamics 365 helped Travel Counsellors achieve its strategic goals while learning CRM implementation from an inside, hands-on perspective.

Transform your customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud

How do you differentiate yourself and stand out from your competitors? Delivering a more consistent, seamless, and personalized experience for customers is a great way to start–and an even better way to gain a competitive advantage by transforming the customer journey. View this infographic to discover how integrating Dynamics 365 applications with Adobe Marketing Cloud lets you leverage integrated tools and unified data to gain a 360-degree view of customers, orchestrate personalized campaigns, and deliver the right content, at the right time, at every touchpoint.

View: Transform the customer journey with Dynamics 365 for Sales + Adobe Marketing Cloud