Intelligent manufacturing

Manufacture a better future from the shop floor to your customer’s door – delivering improved outcomes with an Industrial Internet of Things (IoT).

Manufacturing a sustainable future

Transform your manufacturing from the shop floor to your customer’s door – delivering improved outcomes with product-as-a-service.

Deliver new services

Create new business value with digital services for industrial manufacturing.

Optimise digital operations

Optimise your factories and supply chains with IT and OT.

Empower your workforce

Give everyone the skills and manufacturing technology they need to keep up as the industry evolves.

Reimagine manufacturing

Innovate with intelligent manufacturing technology to create a sustainable future.

Manufacturing Industry Landscape

Manufacturers and energy providers are going through significant disruption and transformation across all dimensions of their business, as they make their transition to product-as-a-service and energy service providers. Nearly every CEO and business decision maker (BDM) are engaged in their digital transformation. Our conversations with customers center on how they can reimagine manufacturing, deliver new services, empower their workforce, and optimize digital operations.

Effects of disruption in the industry

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Automation will displace 75M jobs by 2022, but innovation and the creation of new roles will lead to 133M new jobs in the same period. (Source)

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An increased investment of just 1–4 percent in energy efficient technology could save up to £47 billion. (Source)

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By the end of 2019, 90 percent of supply chains will use cloud applications within supply chain fulfillment. (Source)

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The expected increase in the water needed for manufacturing is 400 percent through 2050. (Source)

Manufacturing Trends and Disruptors

Many companies are undergoing the challenges of an aging workforce, which, paired with negative perceptions of the industry in the new generation of workers, creates a growing skills gap.

It is imperative that companies use modern technology to retain critical knowledge and adopt a digital workplace to attract and train a new generation of workers accustomed to social and collaborative workstyles.

However, fear of losing intellectual property is preventing open and effective collaboration. Manufacturers must look at ways to leverage IoT to securely connect people with ‘things’ and data, using advanced technologies such as AI, mixed reality, robots/cobots to augment employee skills and enable faster decision-making through real-time insights, and intelligent business applications.

Large, virtual consumer communities can drive what succeeds in the market, where buyers are sharing information and opinions about products as well as buying and servicing experiences. As products, markets, regulations, and consumer needs continue to evolve at a faster rate, manufacturers will need to engage more deeply with customers and consumersto drive innovation based on their needs and find new ways to add value.

Manufacturers are increasingly shifting away from selling standalone products to selling product as a service (PaaS). Both customer demand and the gains that after-sales service revenues can deliver are behind the shift. Manufacturers are looking for ways to make their products smart and connected to give them visibility into product performance and customer usage. Also, manufacturers need to find ways to optimize customer satisfaction levels and balance productivity costs.

Manufacturers that quickly capture and respond to consumer feedback can create significant service-related revenue opportunities through proactive service-delivery models, lifetime value-based services, self-service channels, and more flexible pricing models.

The rise of digital technology and smart products has changed the innovation process.

Manufacturers that use breakthrough insights from their IoT enhanced products and processes to lower operating costs by predicting and addressing inefficiencies will gain a significant advantage over the competition.

Falling profit margins and increased consumer expectations are forcing companies to explore new business models that will increase profit, produce higher yields, and provide sustainable competitive advantages.

With rapidly changing trends and elevated customer expectations, staying ahead of and standing out from the competition requires making nimble, data-driven decisions to quickly respond and innovate faster than ever before.

Increased focus on product differentiation has driven increased product variety and complexity, resulting in increasingly complex, multi-tier supply chains. The new supply chain must be agile and collaborative and provide transparency. Customers and products now need to be the center of the demand-driven model, enabling a constant feedback loop of information between customers and the rest of the network. This may include suppliers, distributors, or third-party manufacturers, all collaborating and connected via transparent, intelligent systems.

Manufacturers can also open new markets with their leadership in secure Intelligent Edge and Intelligent Cloud capabilities, which allow them to leverage new customer insights, remove infrastructure barriers, build sustainable value chains, and create new revenue streams.

The rise of digital technology and smart products gives manufacturers access to vast stores of data that reflect operational efficiency and business performance. Gleaning useful, actionable insights from this data is crucial for manufacturers who are often operating at very thin margins and amid ongoing cost reductions.

Today, our planet is facing some of the most pressing challenges we have ever experienced. Our natural resources are declining. Our industry landscape is changing as fierce competition is driving consolidation and new business models.

The demand for sustainable production is redefining how companies go to market and report on their processes.

There is a great opportunity for companies to make a massive global impact by applying technology to provide high-quality food, safe energy and water, and sustainable, traceable products.

The linear take-make-waste model of resource consumption is no longer viable. As natural resources diminish, embracing a circular economy becomes necessary to build a sustainable future.

For example, the chemical and agrochemical industry is approaching sustainability at the macro level, utilizing advanced technology like IoT and sensors for precision agriculture, quantum chemistry, and circular economics to take waste reduction and conservation down to the atomic level. By leading this charge, chemical and agrochemical companies spark a revolution that could—quite literally—save the world.

Climate change is accelerating social pressure, with governments and investors demanding optimized carbon footprints and new sources of renewable energy. Social responsibility, safety, sustainable energy, and environmental impact are increasingly important in the public’s eye and therefore high on CEOs’ agendas.

The great challenge is to supply affordable, reliable energy while at the same time moving to a low-carbon future. Most energy industry leaders believe the key to this challenge is technology.

The distributed and hazardous nature of factories, energy exploration and production, and distribution facilities for chemicals and substances creates unique vulnerabilities. Security of critical intellectual property and assets against incidents of economic espionage, extremism, and theft remain a major threat and may cost billions in lost revenue.

Cyberattacks on manufacturers have been increasing in number and severity in recent years, as more IoT enabled products and facilities are connected to networks through connected vehicles, homes, cities, and grids. To remain competitive, manufacturers need to:

  • Continue to innovate with cutting-edge technologies, while protecting their intellectual property (IP).
  • Focus not only on protection, but also on detection.
  • Incorporate an assumed-breach approach, to begin to detect compromises early and recover quickly.

CSP solves the challenges of having to deal with multiple vendors by offering a “one stop shop.” This allows organisations to partner with a single provider for all their cloud strategy; licensing, road-mapping, implementation, user productivity and enablement needs, security, and on-going managed services. We provide organisations with real-world cloud expertise; budgeting, architecting, and a mature road-mapping model giving our customers significant time and cost savings.

Our transformation vision and scoping offering begins with a series of strategic meetings between our team and key stakeholders within your organization. In these meetings, we discuss your organization goals, potential roadblocks that could impede these goals and how we can best achieve the defined organization goals through open communication with the output being a phased business transformation strategy outlining the key objectives and initiatives that would mean success for your business.

Our Project Advisory & Delivery Consulting offering helps you to develop efficient approaches to project initiation, execution and control to achieve desired project outcomes. We work with you to align project activity with your key business strategies, identify and manage risk, change and quality as a result of project activity ultimately to transform your business using market-leading cloud business solutions and delivery frameworks.

Every organization wants to be more effective and inspire its employees to work better together. To help them get there, we offer solutions for teamwork and real-time collaboration. But changing a work culture goes far beyond the effort required to deploy a new solution. We add value by helping employees understand the solution’s value, how to engage with it daily and use it to transform the way they work.

Any successful digital transformation has to take business intelligence and analytics into consideration as organizations are now increasingly harvesting a significant amount of disconnected data in the cloud but with the right solutions like Microsoft Power BI, that data can become a very powerful asset empowering you and your people with data visualizations that translate into actionable strategic insight

We serve numerous clients worldwide in Europe, Middle East, Africa, North America, and Asia providing tailored training solutions and courses to meet their business-specific requirements through our many highly qualified Trainers with extensive experience in their respective industries.

Transformation the right way.

We help organisations plan, design and implement aligned business management solutions with an emphasis on return on investment, speed to delivery, staying within budget, improving business performance and ensuring proposed solutions fit your specific business processes.

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