Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service, as well as a roadmap of functionality coming soon.
Digital Transformation
4 Trends Affecting Cloud Adoption in 2020
This analysis from Gartner studies four trends that will shape cloud adoption in 2020: cost efficiency, multi-cloud vendor flexibility, the impact of cloud IaaS skills
16 September 2021
