Build reslience with an agile supply chain

Create a connected and resilient supply chain to ensure business continuity while reducing costs.

Microsoft Dynamics 365 Supply Chain Management provides manufacturers, distributors, and retailers with the real-time visibility and intelligence they need to move from reactive to proactive operations. It unifies data and uses predictive insights from AI and IoT across order fulfillment, planning, procurement, production, inventory, warehousing, and transportation to maximize operational efficiency, product quality, and profitability

Intelligence manufacturing

Innovate with intelligent manufacturing operations

Bring speed, agility, and efficiency to your manufacturing to connect and optimize production planning, scheduling, operations, and cost management.

Supply chanin planning and forcasting

Streamline your supply chain planning and logistics

Maximize customer satisfaction and drive profitability by optimizing material sourcing, fulfillment, and logistics.

Modernize your warehouse and asset management

Manage inventory and assets with precision using machine learning-enhanced guidance that recommends optimal inventory volumes, optimizes asset deployment, and streamlines processes.

Supply Chain Management Overview

Organizations have gained operational efficiencies and become leaner over the last decade. But, in the process, they have become less resilient to disruptions. Visibility still seems to be the primary driver for vulnerabilities in the supply chain mainly due to lack of real time data from single source of truth. Businesses lack agility due to slow digitization of their supply chain which is significantly inhibiting them to respond to the changing customer demand and supply challenges. Suppliers are going out of business or cannot ship, and businesses cannot find an alternate supplier quickly to keep their production lines running.

Supply chains are complex systems. The key stakeholders typically involved are vendors, customers, and employees. There are various channels for engaging with these stakeholders. Collaborate with vendors via portals, process vendor payments via electronic transactions, and leverage external catalogues like Amazon Marketplace to source materials from vendors. Interact with customers via custom portals and mobile, and enable the customer buying experience with a robust e-commerce platform and POS system. Connect with employees via self-service employee portals and mobile. Empower employees with web client and mixed reality solutions to reach solutions faster.

Supply Chain Management Overview 2


Drive intelligent operations through a connected factory that uses IoT, AI, machine learning, and mixed reality to optimize people, processes, and equipment. Intelligent inventory management tools more accurately predict demand and optimize resources, while flexible, automated workflows accelerate product delivery and help ensure product quality and consistency

Supply chain

Supply chain

Use unified data from across the value chain to gain enhanced visibility into operations and make more informed decisions. Simplify the procurement processes by using a single application to manage contracts, vendors, and monitor on-time delivery performance. Accelerate fulfillment with order routing based on availability and capacity constraints across companies, sites, and warehouses.

Warehouse management

Get end-to-end visibility into your warehouse operations, and more effectively manage the capacity, consumption, and movement of your raw materials and finished goods. Use intelligent warehouse management and automation capabilities to optimize put-away activities, storage across stock rooms and distribution centers, and accelerate pick-pack-ship activities to increase capacity and reduce fulfillment times.

Asset management

Track and strategically deploy assets to increase productivity and improve the overall equipment effectiveness of your mission-critical assets. Maximize the longevity and performance of high-value assets while reducing costs and production downtime by more effectively predicting and planning maintenance; and simplify maintenance with a single solution that supports multiple types of maintenance, including predictive, corrective, condition, and preventative maintenance.

Unified Finance and Operations Solutions

Finance leaders are responsible for more than ever before. Whether ensuring resilience in times of uncertainty or managing digital transformation, they are no longer expected to simply look after financial operations but play a larger strategic role across their organisations. We must overcome these challenges and ensure access to business-wide, real-time data to provide the most relevant insight, risk analysis, predictive forecasting and modeling. At the same time we must maintain business continuity, across our operations, and this means planning for both the short and long term together, rather than as distinct and separate entities.

Finance Management

Automate and modernize your global financial operations with Dynamics 365 Finance.

SMB Unified Operations

A comprehensive business management solution designed for small to medium-sized businesses.

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