Intelligent telecommunications

Deeper insights, personalised service and better experiences.

Empowering telecommunications organisations to achieve more

Provide the right health information at the right time by putting people at the centre and helping ensure the compliance, confidentiality, integrity and accessibility of your data.

Deliver personalised experiences

Develop seamless, intelligent telecommunications services and employee collaboration to earn customers for life.

Provide agile operations

Rapidly support new services while increasing network efficiency, scalability and reliability on an intelligent, digital telecom platform.

Accelerate growth and innovation

Know your customers, create new and exciting services and go to market faster with what your customers really want.

Media and Communications Industry Landscape

The media and communications industry is experiencing a period of massive change. Consumers across all age groups are streaming more content than ever before and continue to display an insatiable appetite for mobile data, demanding personalized, targeted experiences anywhere, anytime. This is driving companies to package and deliver content directly to customers, disrupting traditional distribution business models.

Regulation, protecting data privacy and intellectual property (IP), cyberthreats, and reducing risk are top of mind for industry executives.

The arrival of fifth-generation (5G) wireless technology offering faster data speeds, ultra-low latency, and the capacity to create a “connected world” of the Internet of Things (IoT)—including people, wearables, appliances, cars, cities, and more—is creating significant business opportunities for media and telecom companies across the globe.

Telecommunications companies are comprised primarily of communications service providers and network operators. These businesses build and maintain infrastructures that provides voice, data, and video connectivity to fixed and wireless devices. Traditionally thought of as network infrastructure companies that monetize connectivity, networks are converging to carry IP packets. Networks are becoming software defined and cloudified. Networks are becoming clouds; clouds are networks. Instead of monetizing connectivity, communications service providers are increasingly changing their business models to focus on monetizing content delivered via connectivity and premium services. To take full advantage of this trend, communications companies are becoming media companies with mergers and acquisitions greatly intensifying in recent months.

Effects of disruption in the industry

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Sixty-nine percent of consumers have at least one streaming video subscription, compared to only 65 percent having a traditional pay TV subscription. (Source)

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Global video on demand (VOD) revenues are projected to exceed £54 billion by 2023. (Source)

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Netflix accounts for 10 percent of all television screen time. (Source)

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Digital revenues are set to make up 60.3 percent of the media and entertainment industry’s income by 2022. (Source)

Telecommunications Trends and Disruptors

CSP solves the challenges of having to deal with multiple vendors by offering a “one stop shop.” This allows organisations to partner with a single provider for all their cloud strategy; licensing, road-mapping, implementation, user productivity and enablement needs, security, and on-going managed services. We provide organisations with real-world cloud expertise; budgeting, architecting, and a mature road-mapping model giving our customers significant time and cost savings.

Our transformation vision and scoping offering begins with a series of strategic meetings between our team and key stakeholders within your organization. In these meetings, we discuss your organization goals, potential roadblocks that could impede these goals and how we can best achieve the defined organization goals through open communication with the output being a phased business transformation strategy outlining the key objectives and initiatives that would mean success for your business.

Our Project Advisory & Delivery Consulting offering helps you to develop efficient approaches to project initiation, execution and control to achieve desired project outcomes. We work with you to align project activity with your key business strategies, identify and manage risk, change and quality as a result of project activity ultimately to transform your business using market-leading cloud business solutions and delivery frameworks.

Every organization wants to be more effective and inspire its employees to work better together. To help them get there, we offer solutions for teamwork and real-time collaboration. But changing a work culture goes far beyond the effort required to deploy a new solution. We add value by helping employees understand the solution’s value, how to engage with it daily and use it to transform the way they work.

Any successful digital transformation has to take business intelligence and analytics into consideration as organizations are now increasingly harvesting a significant amount of disconnected data in the cloud but with the right solutions like Microsoft Power BI, that data can become a very powerful asset empowering you and your people with data visualizations that translate into actionable strategic insight

We serve numerous clients worldwide in Europe, Middle East, Africa, North America, and Asia providing tailored training solutions and courses to meet their business-specific requirements through our many highly qualified Trainers with extensive experience in their respective industries.

Transformation the right way.

We help organisations plan, design and implement aligned business management solutions with an emphasis on return on investment, speed to delivery, staying within budget, improving business performance and ensuring proposed solutions fit your specific business processes.

Would you like to know more?

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